We At African Attire Ltd do our very best to make sure our customers are happy in that regard we try to provide our customers with the highest-quality service and help. Below is our shipping and return policy. Should you have any queries or questions regarding it please feel free to call our office.
• Most orders placed before 2PM UK time will shipped between 2-3 business day if product is available at the time the order was placed.
• Most orders within London and UK are delivered within 7 to 10 days from the order date if product is available at the time the order was placed .
• For express shipping, we offer UPS 3 Days Air through UPS (United Parcel Service) and Express mail (USPS EXpress Mail). UPS guarantees 3 days Air. USPS can take up to 5 days depending on delivery schedules.
DHL shipping for 3 business days delivery, it may take up to 5 days depending on the delivery schedule
• All Special Order pieces will be shipped upon arrival of the product or as requested by the purchaser.
• If order are shipped via express delivery Customer has 12 business days to report any missing or damaged parts from date of receiving any merchandise.but if orders are shipped with air mail which normally takes 10-15 business days, customers has about 28 days to report any missing or damaged item.
• Shipping Time is calculated in BUSINESS DAYS, and does not include Saturdays, Sundays, and/or holidays.
•African Attire Ltd reserves the right to refuse any order for any reason.
African Attire Ltd is not responsible for items that may be damaged, or lost by the shipping company, or "carrier" (FedEx, UPS,USPS). All products and packaging should be carefully inspected upon receipt. African Attire Ltd has no control over the timeliness of the shipments and cannot be held responsible for any delays caused by the carrier.
Non Defective Returns:
• ALL SALES ARE FINAL
• All unworn clothing can be exchanged for full credit of the merchandise within 7 days of purchase. The following guidelines must be met for consideration of return.
• Must contact our offices within 3 Days from date of receiving any merchandise.. We do not accept exhanges after 14 days. No exceptions.
• All returns must be post marked within 4 business days from the issue date of the Return Authorization Number. Packages not post marked within 4 days of issue date of the Return Authorization Number may be rejected by the returns department.
• Clothing must not be altered or tampered with in attempts to modify.
• The item must still have the tag attached to it, if there was a tag
African Attire Ltd Store credits will be emailed to the purchaser's registered email for redemption within 5 business days of receipt of Clothing. Packages should be mailed to the address below with the Return Authorization on the outside of the box.
African Attire Ltd
16 King Edwards Road,
UK, IG11 7TA
Email us at email@example.com